Kardex (KARN), the world leader in automated storage and retrieval technology today announced that Lee Francis has joined its operations department as Director of Service for UK & Ireland. Responsible for service delivery, Lee will focus on increasing the quality of service that Kardex delivers whilst setting benchmarks for the industry. Lee will also ensure that Kardex customers continue to receive the best possible service.
With a wealth of knowledge in engineering, including materials handling, Lee’s management experience includes roles as Head of Service, and National Service Manager both in the UK and overseas. Kardex is already experiencing benefits from some of the changes in the operations team that Lee has implemented which have resulted in an increase in the quality of service delivery.
"We are delighted to welcome Lee to the team. He is a results orientated individual with excellent management skills," said Ruud Hoog, Sales Director, Material Handling UK & Ireland at Kardex. "Service is a constantly changing environment which means that it is crucial to lead from the front and this is something that Lee has a vast level of experience in. By making the necessary changes to his team, I’m confident that he will ensure that we continue to be world leaders."
"This is an exciting time for Kardex," added Lee. "The company has a reputation for quality within the market place and I am looking forward to being a part of a team which sets the benchmark for delivering excellent service in the industry."