Excellent customer service and great flexibility
Driving down fleet costs, and the total cost of vehicle ownership, whilst maintaining the flexibility of a commercial vehicle fleet, is the cornerstone of Euroway Group’s newly launched "FleetSure" fleet management service.
Euroway Group, one of the UK’s leading commercial vehicle companies, has introduced FleetSure in response to increasing customer demand for an effective fleet management solution.
According to Mark Howell, Group Commercial Director at Euroway, "Running and maintaining a transport fleet in today’s difficult economic climate can cause major headaches especially if transport is not their core business."
Mark says, "With the FleetSure programme, we provide a fully comprehensive range of services across the whole fleet management spectrum and what sets us apart from other companies is the way we go about delivering them to our customers. So, without the ties of being owned and run by a large finance plc or CV giant, we are free to operate in a way that ensures the solution is fast and fully tailored with the customer in mind at all times."
The FleetSure programme comprises of three main elements: FleetSure, FleetSure Plus and FleetSure Connect, covering traditional fleet management services, but with the additional provision of extensive insurance and telematics options.
Established now for many years in response to customer demand, Euroway’s proven FleetSure programme provides all the benefits of a full contract hire agreement but with ownership of the assets remaining with the customer.
Customers benefit from Euroway’s expertise in the maintenance of commercial vehicles and its buying power for parts and labour nationwide. With over 2000 fully approved and authorised repair agents throughout the UK and Europe, FleetSure provides a prompt response to vehicle breakdowns, 24 hours a day, seven days a week, through a Freephone number where Euroway’s own staff ensure vehicles are back on the road with a minimum of downtime.
Euroway’s bespoke fleet management system tracks and records every asset under contract, producing comprehensive service schedules in line with manufacturers and legislative requirements.
Brand new to the market place, FleetSure Plus was created in order to plug an ever growing gap within the commercial vehicle insurance market. It’s not about the vehicle insurance costs, it is about providing insurance cover for ancilliary incidents and driver personel concerns that always seem to cost more than expected. In addition FleetSure Plus covers all the things which go wrong such as tyre punctures, lost keys, unintentional speeding, accident management, driver error costs.
"Peace of mind insurance is what you get with FleetSure Plus. Our bespoke and flexible approach to a customers fleet, and its drivers, allows Euroway to deliver a wide range of support and insurance services, never seen before in the commercial vehicle market," commented Mark Howell.
With FleetSure Connect, Euroway customers benefit from an advanced fleet tracking and reporting solution. Using a unique match mapping process, the system capabilities provide users with the highest level of data accuracy, whilst there are additional modules to enable advanced end user reporting. FleetSure Connect is fully scalable, meaning that additional services can be taken up quickly, cost-effectively and supplied within a single telematics unit.
As Mark Howell says, "This service is based on "exception based" reporting which boosts productivity by enabling more effective fleet management. 24-hour real-time visibility over the location of a fleet, together with the management of fleet data, including service intervals, is matched by cost controls that facilitate the elimination of wasted mileage."
Further information about Euroway’s new FleetSure fleet management service can be obtained by calling Euroway on 01525 372277 or by visiting the Euroway website on www.eurowaygroup.com.
"FleetSure is the future of effective commercial vehicle fleet management. We understand that not one of our customers is the same, so our expertise is on hand to provide them with a flexible choice of options, thus providing the cost effective solution for running a transport fleet in today’s challenging marketplace, taking away all elements of surprise," concluded Mark Howell.