IVECO, one of the world’s largest producers of commercial vehicles and buses, has awarded Kuehne + Nagel with a renewal of its current logistics service contract for a further period of three years. As IVECO’s preferred logistics service provider, Kuehne + Nagel is managing the majority of their European
The extensive logistics solution provided by Kuehne + Nagel comprises
the management of five regional spare parts distribution centres in
Turin (Italy), Langenau (Germany), Madrid (Spain), Trappes (France)
and Winsford (UK). The current scope of business consists of operating
a total of 300,000 sqm of logistics space with between 80,000 to 160,000
stock-keeping units per depot.
Another important element of this integrated logistics offering is the entire
distribution of stock via overnight shipments by Kuehne + Nagel’s automotive
distribution network throughout Europe, covering regions such as
Ireland, Scandinavia, Benelux and Portugal among others. The annual
flow of nine million order lines, ranging from small components to entire
engine blocks, totals to well over 60,000 tons of outgoing cargo.
Under the contract, Kuehne + Nagel will introduce a set of enhancements,
such as RFID and pick-by-voice technologies. Restructuring measures
will also be implemented in order to create an even more efficient and
responsive supply chain for IVECO’s spare parts division on the basis
of the continuous improvement culture of both companies.
"IVECO Customer Service confirms its partnership with Kuehne + Nagel
as a key leverage to further improve customer satisfaction and parts
business profitability," says Enzo Gioachin, IVECO’s Senior Vice
President in charge of Customer Service. "Kuehne + Nagel’s quality
improvement three-year plan will support IVECO in strengthening our
position in an increasingly competitive aftersales market."
"Kuehne + Nagel and IVECO look back on nine years of successful
cooperation, and we are honoured to be chosen again by IVECO as their
preferred logistics partner in Europe, especially under the current circumstances of a very competitive market environment," says Ruggero Poli,
National Manager of Kuehne + Nagel Italy.