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DrivingChange: DPDgroup’s new CSR strategy

DPDgroup is launching its new CSR strategy. We aim to be a responsible partner for our B2B and B2C customers. With this in mind, we have implemented a new strategy that is both simple and pragmatic. Built around 4 key priorities, the strategy is adapted to the new objectives of the DPDgroup and perfectly consistent with our core business of parcel delivery.

•    Active commitment to carbon-neutral deliveries

DPDgroup measures its environmental impact and is committed to reducing its carbon footprint by 10% per parcel by 2020 and to compensating the remaining emissions linked to its parcel transport activity.
As such, we are the only parcel delivery company that offers customers carbon-neutral deliveries at no additional cost. This is a clear asset for our customers, who are increasingly concerned by their environmental impact.
To help us with this initiative, we are working with EcoAct, the world’s leading consultancy expert in low-carbon strategies.

•    Meeting the challenge of smart urban delivery

Each day, DPDgroup contributes to improving quality of life and health in urban areas by providing an increasingly wide choice of delivery options, while reducing our environmental impact.
We are constantly seeking new delivery methods that are more practical and personalised, by adapting not only to the urban infrastructures in the cities we operate in, but also to our customers’ life-styles.
For example, Predict enables our customers to manage their deliveries themselves, by choosing the delivery time-slot that best suits them. This system improves delivery-management efficiency and simplifies our customers’ lives. Pickup, our network of alternative delivery locations, now boats 22,000 pick-up points in 14 European countries and is currently testing new services such as Pickup Stores and Pickup Stations in France. New delivery methods offering our customers delivery solutions that are even simpler and more practical.

•    Supporting innovative entrepreneurship

We aim to share our expertise and entrepreneurial spirit with the companies we work with in order to contribute to their development. DPDgroup works actively with these companies in order to find new innovations together.
Since 2010, DPDgroup has been working with Ashoka, the leading worldwide network of social entrepreneurs. As such, we have provided support to several Ashoka “Fellows” across Europe.

•    Bringing the company and civil society closer together

Above all, DPDgroup is a community. The well-being of our staff and that of local communities is a priority for us. We encourage our employees to join together on solidarity initiatives aimed at supporting the local communities we are close to.

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