Based in Ireland’s County Kildare, 20 vehicle refrigerated operator Elsatrans Transport & Logistics offers a 24 hour, 7 day a week service nationwide. With their policy of a two or three drivers-to-one-truck, they remain compliant with both the Working Time & Driving Time EU Regulations. When the company looked for an updated software solution, it turned to TruTac TruControl and TruTime to continue its compliance and performance.
“We specifically chose TruTac because their software allows us to monitor and record our drivers working hours both at our premises and in our vehicles. General Manager Jeff Knowles explains. “With TruTac, we have enhanced our systems and practises to become more efficient. The amount of time saved by having automated reports sent to specified email addresses has enabled us to better plan our staff. Also, before, we had to manually download driver’s tachograph cards and that was very difficult to do within the time frame required.”
With TruTime, however, Jeff says everything is automated. “It only takes a minute to download the tachograph data at the end of a driver’s shift, and because it’s going into a web-based system, just 20 minutes later TruControl gives me access to what the driver did that day” Jeff says. “That includes breaks, driving time, working time, everything – then on that basis we can plan accordingly.”
“We did use another system before coming over to TruTac,” adds Jeff, “but we find the new platform is much more user-friendly” he adds. “It’s much more Excel-based, very easy to understand, it accurately creates infringement reports which allows us to speak to our drivers to make them aware, so it’s all positive, with very little training needed.”
Finally, he points to the back up: “TruTac liaise with me frequently. Their people have been over from the UK twice in the last 12 months alone. It’s always very positive to have that kind of support and all in all TruControl’s reporting is fantastic. We have no issues at all.”