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Get the most from apprentices by training your mentors

Logistics & transport businesses that are taking on apprentices are missing a big trick – by not teaching their supervisors and team leaders how to get the most out of new trainees.

That’s the verdict of Andy Percival from training company Pivotal Performance, who specialises in training supervisors to pass on their skills and experience to an apprentice.

"There has been a lot of talk recently about the shortage of jobs and the lack of apprenticeships," he said.

"I think a big problem is that companies don’t know how to get the most out of their trainees, so they are reluctant to take them on.

"If you take a young person on and expect them to learn all the skills they need from a local college course and observing in the workplace, you’d be mistaken.

"The apprenticeship scheme is very effective at helping them learn the specific knowledge and skills they need to do a particular job within your business. But it won’t teach them how to apply that knowledge at work, and how to improve their performance over time."

Andy added: "Apprentices are often put to work with the more experienced people in the team. But that experience does not always make them great teachers. The work I do teaching supervisors how to train and mentor others helps them to identify the best ways to get the most out of their trainees.

"We think of it as super-charging the performance of apprentices!

"The training investment typically pays off for the business in the long-term by giving it better, more committed apprentices who are more likely to become long-term employees."

And runs Pivotal Performance’s City & Guilds 7331 Certificate in Practical Training Techniques.

Pivotal Performance is the only company to offer this course, and trains throughout the UK and Worldwide.

It packs the learning into a one off 10 day course. Unlike an NVQ, there is no portfolio to produce or additional work to be undertaken at the workplace – which is very popular with busy supervisors.

The course gives delegates the confidence and skill to train, coach and mentor others in the workplace, and has run with excellent pass rates for twenty years. The course is very hands on, with a huge amount of personal attention from the trainer to help delegates to achieve the standards they need to pass.

Pivotal Performance is one of the UK’s leading training companies, specialising in environmental and health & safety training.

It has a unique way of training people called PPTplus, which teaches delegates how to win commitment from others, not just compliance.

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