Strengthen Service Support in the North East
Carrier Transicold is extending its successful relationship with Lynton Refrigeration, by awarding them a five-year Network Partner agreement for the management of Carrier Transicold Northern. The agreement incorporates the service agency covering the North East of England and its Stockton-on-Tees based service centre, which prior to the transfer was owned and managed directly by the manufacturer.
“Lynton Refrigeration has been an independent network partner of ours for many years operating as Carrier Transicold Manchester and has consistently proved to be one of our best performing Network Partners,” said Scott Dargan, operations director for Carrier Transicold. “Our aftermarket business has grown over the past few years and our strategy of employing independent businesses as Network Partners has proved to be a major factor in this success,” he adds. “The way Steve Walsh and his team at Lynton Refrigeration expertly organise, manage and invest in their business to ensure engineering support is consistently provided in the most effective manner dovetails entirely with our objective of concentrating on providing exceptional levels of aftermarket support to our customers.”
Steve Walsh, managing director of Lynton Refrigeration said: “We will build on the strong foundation of Carrier Transicold Northern and bring our own unique focus to ensure continued growth for both companies on the back of providing the best quality service for customers.”
Lynton Refrigeration was founded by Walsh in 1984 and became a Carrier Transicold Network Partner in 2000, operating throughout Greater Manchester and Leeds to support the growing success of the company's UK sales. Trading as Carrier Transicold Manchester, the company's core business is in servicing, repair and the installation of the manufacturer's refrigeration units.
“Having worked closely with both of the talented teams at Lynton and Carrier Transicold Northern for a number of years I am really excited about the future and know we are now in a fantastic position to manage the continuing growth we are experiencing,” adds Dargan. “The shared skills and competencies within both organisations will ensure industry-leading levels of 24/7 customer support which is the bedrock for our future success.”