Norbert Dentressangle, the leading European logistics and transport company, has announced it has renewed its distribution agreement with Outokumpu Stainless Distribution for a further three years.
The company is part of the Outokumpu Group, one of the largest producers of stainless steel products in the world supplying cold rolled and hot rolled coil, sheet and plate, together with a wide range of fittings, flanges, tubular and long products.
The new deal extends a 20-year relationship that is built on the Transport Services division of Norbert Dentressangle providing a flexible service that is constantly reviewed to ensure Outokumpu benefits from a distribution solution that meets its customers’ needs.
Reflecting this, the latest renewal incorporates a number of changes following the enlargement of Outokumpu and a move to a single site, which matches distribution to peak production and eliminates empty vehicle running.
The changes were successfully and cost effectively implemented, with the established high customer service levels maintained throughout the process.
With customers in a wide range of industries – from cutlery to construction – the transport operation involves a dedicated fleet of vehicles delivering stainless steel products throughout the UK on anything from a daily to weekly basis.
An EDI (electronic data interchange) link from Outokumpu’s Baan production system integrates with Norbert Dentressangle’s SHARP (Shipment Handling and Reporting Program) system to provide pre-advice of shipments and allows ordering up to 4.00pm for next day delivery. Orders can also be tracked online.
Alison Kinna, Managing Director at Outokumpu Stainless Distribution, commented: "Providing excellent service to our customers means we need the highest level of confidence in our suppliers. Our long-standing relationship with Norbert Dentressangle is testament to the support and service the company has given us over many years."