Global logistics provider Kuehne Nagelhas been selected by Quadriga, the leading provider of Internet and entertainment services for the hotel industry across Europe and the Middle East, to manage its supply chain including
logistics and distribution of all materials out to hotel customers.
As partner to the world’s leading hotel chains, Quadriga plays a pivotal
role in ensuring guest satisfaction. To meet the needs of its hotel
customers, Quadriga required a logistics provider with the necessary
scale and experience to help deliver optimum levels of customer
service and meet stringent delivery commitments across Europe
and the Middle East.
Following the successful completion of an implementation phase,
Kuehne Nagel has supported Quadriga through its established Hotel
Logistics service offering, drawing on the company’s extensive
experience working with luxury hotel operators, procurement
companies and amenity distributors, among other exclusive suppliers
to the hospitality market.
Kuehne + Nagel is working on behalf of Quadriga to deliver improvements
to stock control and the overall customer fulfilment process.
Goods are collected from Quadriga’s suppliers in the UK and Europe
and consolidated at one of Kuehne + Nagel’s major distribution centres.
Materials are stored here as required, ensuring a lean approach to
inventory, and quickly turned around to meet customer orders with
a unique parts list for each individual hotel. Outbound distribution to
Quadriga’s customers is arranged via road, utilising Kuehne + Nagel’s
European groupage network.
Paul Wilson, Supply Chain and Content Director for Quadriga,
explained why Kuehne + Nagel was selected for the contract, "We have
been most impressed by Kuehne + Nagel’s operations and we are very
confident that as our logistics partner they will continue to add real
value to our service offer. At Quadriga our priority is to provide an
unrivalled service to our valued customers – and getting the supply
chain element of our offer right is crucial. Kuehne + Nagel has
demonstrated an in-depth knowledge of the hospitality industry, offering
the highest levels of service with the ability to be flexible and dynamic."
Kuehne + Nagel’s Vice-President for Hotel Logistics, Achim Glass said,
"As a trusted logistics service provider to many leading hotel groups
worldwide, Kuehne + Nagel already works with many of Quadriga’s
customers. We are specialised in supplying luxury hotels with the
installation and on-demand replenishment of a range of products and
services from toiletries, spa products and uniforms to guest services
such as the Internet and entertainment systems offered by Quadriga.
Kuehne + Nagel is therefore able to offer a perfect synergy and
understanding of the supply chain for this market."
About Kuehne + Nagel
With some 54,000 employees at 850 locations in over 100 countries, the
Kuehne + Nagel Group is one of the world’s leading logistics companies. Its
strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based supply chain
The Kuehne + Nagel UK and Ireland organisation operates around 100
locations with over 10,000 employees.
Further information can be found at www.kuehne-nagel.com