Attention to customer detail and outstanding service levels has secured
national supply chain specialist Nightfreight a further three and a half
year contract with the UK’s largest storage solutions supplier Rapid
The seven figure contract will see Rapid Racking outsourcing all onward
deliveries for the first time, after previously operating its own
Nightfreight will manage the complete outbound delivery of Rapid
Racking’s full product range including pallet racking, shelving and
containers from its Gloucestershire site to its B2B and B2C customers
The national supply chain specialist will operate five dedicated
vehicles from its Risley, Southall, Willenhall and Pucklechurch sites,
supported by its national ‘shared use’ network of 53 depots.
Nightfreight’s strength is its ability to deliver a cost effective
distribution solution for Rapid Racking, because of its nationwide depot
infrastructure of dedicated vehicles, supported by its leading B2B
delivery network for smaller consignments.
Latest wireless hand-held technology will be employed to manage the
delivery of over 9,000 consignments per year.
Phil Davies, customer fulfilment manager at Rapid Racking, explained
that Nightfreight had provided an exceptional service for the last six
He said: "This strong partnership will help us significantly improve
service levels and process orders faster than ever before.
"By outsourcing all our outbound deliveries, we will be able to take
advantage of Nightfreight’s full range of multi-delivery channels to
ensure we’re delivering a first class service to our UK commercial and
"Nightfreight provides our business with complete flexibility being able
to adapt to changes within our business and we see this relationship
being strengthened over the next three and half years."
Ian Smith, chief executive officer at Nightfreight, said: "Nightfreight
has once again provided a cost effective, customer focused and flexible
nationwide distribution solution for a leading UK customer.
"Our six-year relationship has seen us offering variable charging
methods on a ‘pay as you go’ basis and flexible delivery solutions to
accommodate high volume seasonal periods.
"As their third party logistics provider, Rapid Racking can capitalise
on the much greater benefits of our shared network, which is designed to
deliver a first class customer experience.
"We believe in going the extra mile to ensure all our contracts are
fulfilled to a world-class standard and we foster successful and long
Established in 1984, Nightfreight offers four main delivery channels as
either stand alone services or multi configurable options including
single parcel express and non-standard freight, two-man shared user home
delivery nationwide, a specialist warehousing, handling and installation
‘white glove’ service and dedicated logistics.