Hambleton & Richmondshire District Councils are tracking their shared street scene and waste collection fleets with an innovative vehicle tracking and map-based waste management solution from Masternaut Three X. The Councils are already making savings through vehicle efficiency and productivity gains.
The Councils cover a huge area reaching from York and across the Yorkshire Moors as far as the Lake District. Over 90,000 bin and recycling collections are made each week in an area covering 650,000 acres.
Since installing the system, managing the complex shared service has been simplified and management time has been reduced. In addition, supervisors no longer have to make routine site visits as they can live track their crews as they work on screen.
The drivers are able to log problems they meet on site such as non-presentation of bins, contamination or bin damage using special in-vehicle data terminals that transmit the information back to the customer service centres. This helps to settle disputes over non-collections, with the historical reports providing evidence for investigating and refuting claims. The terminals also provide two-way communication, reducing the need to make voice calls to the office to make verbal reports that then need keying into the system.
"We are very pleased with the results we are getting from the Masternaut system. It has given us visibility of our fleets across the two districts. We know precisely where our vehicles are at any time and where they have been thanks to its automatic reporting features. We have full information on driving behaviour such as speed and idling reports so that we can monitor vehicle use and fuel usage," says John Proud, Street Scene Manager, Hambleton & Richmondshire District Councils.