Voice-directed picking solutions have come a long way over the past 10 years. Thanks to continual improvements in its capabilities, such as being able to better "hear" workers voices and screen out background noises, coupled with a quick payback and as much as a 50 percent reduction in errors, the use of voice technology has become common in today’s food and beverage warehouses.
While the voice technology playing field in the United States has been dominated by a couple of leading solution providers, a small European company has slowly and stealthily developed a loyal client base in North America, Mexico and beyond.
That company, topVOX Corp., a subsidiary of the German company TopSystem, is the European market leader in voice technology. In recent years, however, firms such as third-party logistics provider ODW Logistics Inc. in Columbus, OH; Cooper-Booth Wholesale Co., a convenience store and restaurant distributor in Pennsylvania; and Bepensa, a Mexican distributor for Coca Cola beverages, have chosen solutions from topVOX.