AutoRestore® has been announced as the winner of the Innovative Project of the Year Award by Aeromark, the UK’s leading supplier of single platform service management solutions including vehicle tracking and telematics.
The award aims to highlight businesses that are embracing technology in order to drive efficiencies throughout their operations and five companies were nominated for their individual projects throughout 2011, all from very different industry sectors and Northamptonshire based AutoRestore®, which is the UK’s leading mobile accident repair company, were declared the winners after a comprehensive evaluation process.
AutoRestore® originally deployed Aeromark’s Optimatics vehicle tracking system to measure the activity of their 150 Technicians in the field and this year upgraded to Aeromark’s planning, scheduling and PDA solutions which gives the company and its’ clients complete visibility of customer journey from start to finish.
Roger Marks managing director of Aeromark said ‘AutoRestore® is an innovative business, always prepared to look at ways to improve. They recognised the value of investing in a partner who could offer an integrated solution and could implement the technology in line with their needs. This project is about the staged implementation of our technology to drive efficiencies in scheduling which will continue throughout 2012, bringing significant ongoing benefits to the business and a reduction in costs.’
Patrick Dignan, customer experience director at AutoRestore® commented ‘We are delighted to accept this award from Aeromark. Our business is all about utilisation, which means that visibility and productivity are vital, so the move to Aeromark’s scheduling and PDA workflow modules was the next logical step for us in terms of enhancing our business processes and service delivery. Having compared the performance of separate suppliers for scheduling and tracking tasks to a single integrated solution, we believe that our partnership with Aeromark will give us a significant edge in a technology hungry automotive insurance market as well as supporting our world class service benchmarks.’