A concept trailer developed by Bibby Distribution for SAICA Paper delivered 100% success in 2017, eliminating wet claims for the international supplier on all its journeys.
The 3PL teamed up with specialists at Don-Bur to create the bespoke curtainsider, incorporating a range of specifications designed to keep water out and ensure safe operation.
SAICA Paper’s UK Logistics Manager, Chris Johnson, says: “To say there hasn’t been a single wet claim on deliveries made by the concept trailer is incredible. Deliveries made by this concept trailer removes any worry for us and gives us total confidence that we can deliver full customer satisfaction.
“Bibby Distribution has raised the bar and truly set themselves apart. We’re looking forward to seeing greater use of this trailer type, which could all but eliminate the problem of wet claims.”
Explaining how the trailer works, he continues: “It has a triple-layer floor and a double-skinned, ultra-thick curtain, so that means we’re avoiding the problems caused by curtains that aren’t under the pelmet properly, or the sharp wires wrapped around paper bales that are prone to doing damage. That’s what makes it so special.”
Bibby Distribution introduced the trailer to tackle the costly issue of water-damaged reels and limit risk of the manufacturer losing customers through having too many wet reels delivered to the customer.
The logistics specialist collects, transports and processes around 550,000 tonnes of paper reels per year for SAICA to packaging manufacturers across the UK, using a 90-strong fleet.
The addition of the concept trailer, combined with general fleet upgrades and vigilant maintenance as part of Bibby Distribution’s on-site duties at SAICA’s Carrington factory, has seen total savings made over the year reach more than £8,000.
Johnson says: “Bibby Distribution ensure SAICA Paper’s customers get the very best service and products which is always our primary objective, and our collaboration is making a tangible difference to us and to our customers.”