Briggs Equipment, the UK's sole national Cat® Lift Truck distributor, announced today that it has secured a one year extension to its deal with RS Components to carry out its Truckcare maintenance programme.
RS Components, is the UK's leading distributor of electronic, electrical, electromechanical and industrial components.
Briggs will provide preventative maintenance for RS Components' fleet of 65 pieces of materials handling equipment helping to minimise fleet downtime. Briggs will also put in place an individual maintenance schedule for each piece of equipment and arrange all service and safety checks at regular intervals.
A resident engineer is also permanently situated on RS Components' site in Nuneaton.
“Key to our decision to extend our contract with Briggs, is the expertise of its on-site engineer. Our primary aim is to keep all our equipment up and running at all times and Briggs ensures this happens,” says Charles Hiscock, Plant and Services Manager at RS Components.
Briggs' own expert engineers have the ability to service and repair all makes and models of materials handling equipment despite being the UK's sole Cat Lift Truck dealer. By using just the one supplier, RS Components is able to streamline its operations, ultimately saving time and money.
“Our team of local engineers have a 90% first time fix rate and provide a guaranteed three hour breakdown response service. At the RS Component site, we have constantly maintained a truck availability rate of 98% or over. This means that in the unfortunate case of a breakdown, the impact on our customers' business is minimal,” says Stephen Fletcher, Truckcare Sales Executive at Briggs.
Briggs' Truckcare service also maintain and service a wide range of ancillary equipment, including: vehicle-mounted tail lifts, swing lifts, sweeper/scrubber dryers, skid steer loaders, bowsers, vehicle mounted winches, static generators, scissor lifts, on-board water jetters, on-board compressors and vehicle inspections.