ByBox has entered into an agreement with Network Rail to create a unique delivery solution which will change the face of home delivery for London commuters.
The initiative marks yet another chapter in the ByBox distribution revolution further demonstrating the innovative nature of the business and follows the company’s announcement towards the end of last year of its move into the consumer online delivery market.
Banks of boxes will be sited at Victoria Station which attracts some 85 million people traveling through it each year. Gone will be the days where individuals working in the City have to take time off to wait for home deliveries as they will now be able to opt to collect their purchases from the station as they travel home from work without delay or fuss.
The first box will be installed by March this year and it is planned to roll out further box banks to other Network Rail stations in and around London and across the UK by the end of 2009.
The boxes are high tech and totally secure. The aim of the initiative is to offer the service to a consumer friendly location, such as Victoria Station, enabling consumers to easily integrate the process of collecting goods into their daily lives and so increase the degree of convenience it offers.
When a consumer orders goods and selects the ByBox delivery option they can opt for delivery into the box sited at Victoria Station.
Once picked and packed, ByBox collects the goods from the retailer, transports them through its network and delivers them into the selected box.
Customers will receive notification that the goods are ready for collection by email or text message, along with the security code they will need to open the box. They then go to the box, enter the access code and retrieve their goods.
It’s as simple as that, but with the benefit of being able to choose when to receive the goods. Not only does this eliminate the need to take time off work or waste time at home waiting for deliveries, it also has green connotations as well as it reduces the number of delivery vans on the road during the day and congestion as they are trying to deliver goods, usually in peak time, on more than one occasion.
It is also a major advantage to retailers seeking to gain a competitive edge in a challenging marketplace.
Tried and tested, the service has been launched on the back of several years of ByBox developing and operating a similar service for companies needing to supply their teams of field service engineers with parts and equipment that currently makes 20 million deliveries a year using the same business model.
The company already holds 70 per cent of the field service market which it services through its national network of 18,000 drop boxes at 1200 locations. It has more than 90 customers including Coca Cola, Fujitsu, KonicaMinolta, Computacenter, GlaxosSmithkline and Siemens.
Stuart Miller, Chief Executive of ByBox commented: "This is a hugely exciting development and one which we have been working long and hard with Network Rail to achieve.
"There is no doubt that this delivery option via our banks of boxes at Victoria Station will have a major impact on the lives of commuters as the service becomes more widely embraced by retailers and consumers alike."