Specialist field service parts and equipment distribution company, ByBox has expanded its services into the Republic of Ireland.
The Coventry-based company’s innovative distribution system will ensure that next day parts deliveries to companies will arrive before 10.30am.
ByBox already has an established network of more than 18,000 secure drop boxes and manned handover sites in the UK to ensure that companies ordering vital machinery parts and equipment receive them quickly and efficiently.
The company has now extended the service and established more than 10 drop box sites in the Republic of Ireland – an industry first for the region. Consignments ordered by customers are delivered before 10.30am the next day into the nearest assigned drop box. They can also be delivered directly to the customers’ site if required.
Customers are also able to check the status of their deliveries through the ByBox web tracking platform, and receive text alerts to notify engineers when parts have arrived at a specific site.
ByBox currently holds 70 per cent of the field service market which it services through its national network of 18,000 drop boxes at 1,200 locations. It has more than 90 customers including Coca Cola, Fujitsu, KonicaMinolta, Computacenter, GlaxosSmithkline and Siemens.
Stuart Miller, Chief Executive of ByBox, said: "ByBox has established itself as a market-leader in the UK’s next day field service delivery market with an innovative, convenient and cost-effective service for customers. Extending our services to the Republic of Ireland is the natural next step and we are confident it will prove equally as successful as our existing operations."
ByBox’s new service in the Republic of Ireland is the latest in a line of innovations in both the field service and home delivery markets, including ‘My ByBox’. It provides customers complete control of the delivery process after ordering products online and eliminating the frustration of customers waiting for products to be delivered to their home address.
Stuart Miller added: "ByBox has a strong tradition of innovation and the Republic of Ireland launch underlines our commitment to raise the bar in terms of the quality of service offered to our customers."