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ByBox in-night parts distribution and field service solutions makes key appointment

An award-winning manager with an impressive record in sales has joined ByBox, the UK market leader in in-night parts distribution and field service solutions.

Steve Whitehead, aged 38, has been appointed as a Business Development Manager for Field Support to boost ByBox’ expansion, generating sales and identify new business opportunities.

Named Business Development Manager of the Year in the 2007 National Sales Awards sponsored by The Times newspaper, he previously worked for Vodafone as a Corporate Acquisition Manager.

With more than 20 years’ experience in the IT/telecommunications, finance and business equipment industries, he shares ByBox’ approach of working collaboratively with clients to fully understand their needs.

Steve said: "I am delighted to have joined ByBox as I think it’s a fantastic company. What really impressed me was ByBox’ commitment to ensuring the solutions they provide are absolutely top-notch for their customers.

"I believe you really need to listen to your customers, understand their major issues and challenges, then come up with a solution, something unique, that truly adds value to their business."

Steve started work while still at school, helping out at his father’s firm which manufactured articulated trailers, where he forged his strong work ethic.

After studying Business Studies and Finance at Barnsley College of Technology he joined the family firm and discovered a talent for sales. He went on to have a successful sales career for a series of blue-chip companies.

He lives in Leeds with his wife Vicki and their three children, Ben, aged eight, Ellie, aged five, and baby Maddison. In his spare time he coaches under-nines rugby and enjoys cycling.

ByBox currently holds 70 per cent of the field service support market in the UK, delivering parts pre-8am to a network of 18,000 electronic drop boxes at 1,350 locations ready for engineers to collect, or pre-10am direct to site.

Its recent launch of ByBox Technical Services now extends its supply chain solutions to include stockholding at 35 Forward Stock Locations, a separate network of mini-Forward Stock Locations, a technical courier and engineering service and its own dedicated repair centre.

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