BYBOX strenghthens position with a string of contract wins

Through-the-night parts delivery service ByBox Ltd has won a raft of prestigious contracts with blue chip companies. The award-winning Coventry-based firm is the market leader for in-night parts distribution.

Not only have a string of businesses in the pharmaceutical sector renewed their contracts – demonstrating the fact that ByBox delivers on its promises – but a raft of new customers have recently signed deals with the company.

New companies coming on-board include Siemens Energy, Fujitsu, Repairline, Carousel, Cable & Wireless and Leisure Link.

And contracts totalling well over £1 million have been renewed with
a range of pharmaceutical manufacturers including GlaxoSmithKline, Eli Lilly, MSD and APS AstraZeneca.

Stuart Miller, ByBox Ltd CEO, said: “It is an exciting time to be a part of ByBox because the firm is expanding rapidly.

“To have renewed contracts with quality firms is extremely satisfying, but to also attract new companies of the calibre of Siemens and Fujitsu is fantastic.

“Add to that the likes of existing customers such as Coca Cola and it's clear to see we have the ability to attract and maintain the custom of the best blue chip companies in the business.

“This gives us a tremendous platform going forward.”

ByBox Ltd, the UK's leading force in mission critical parts distribution, has along with partner UTL, been awarded a three year contract by Fujitsu for its parts distribution in the UK, France, Ireland and the Benelux.

The deal is worth several million pounds.

Fujitsu is the world's third-largest IT services provider and the company will be utilising ByBox's unique distribution solution to send parts out to its 500 strong network of service engineers.

Mr Miller said: “It is one of the most prestigious contracts we have won this year, and is testimony to ByBox's innovation and expertise within the parts distribution market.”

Through this service ByBox will be managing the NDC, inventory planning, warehousing and distribution, while providing visibility to manage stock through its return process, including the repair loop.

Innovation and technology were key factors in Siemens Energy Services' decision to appoint ByBox Ltd to deliver a parts distribution solution to their electricity and gas meter engineers.

The three year contract is worth more than £1m. As part of the deal ByBox is providing a distribution solution utilising the company's ground-breaking The inventory platform, which offers total visibility throughout the supply chain process.

Mr Miller said: “The contract is not however without its challenges, as the volume of gas meters being distributed to engineers is too large to fit into our network of box banks.

“The solution has been to provide a caged delivery service to specific drop points with sites strategically located in the eastern part of the country to mirror the Siemens Energy operation.”

Vic Harris, Logistics Manager, Siemens Energy Services,
said: “Our working relationship with ByBox is a true partnership and has greatly enhanced our operation.

“The ByBox team has a unique ability to understand our requirements and deliver a solution that consistently goes beyond our expectations.

“It is a good relationship and we are continuing to work with ByBox to further extend their range of services through our operation.”

Another firm to benefit from a new deal with ByBox is Carousel.

For six years, Carousel has been collecting shipments with late cut-off times from customers in Germany and transporting them by air and road to arrive in the UK the next day.

The well-developed infrastructure on this route works well, but one of its customers needed to speed up delivery times without compromising cut-off times, and the existing carrier being used for this part of the operation was unable to meet its requirements.

The shipments are of medical product parts which are needed urgently by engineers so they can be fitted by the next day.

ByBox now transports the medical products from Frankfurt to Coventry Airport each night, where they are sorted and delivered to the relevant ByBox electronic box facilities, and are ready for collection by engineers by 8am the following morning.

Mike Martin, Carousel's Sales and Marketing Director, said: “The fact that ByBox' IT function is linked to our own Easyweb system makes it simple for us and our customer to track deliveries.

“The same linked system also means the data is instantly sent back to the client, which is of great importance in such a time-critical service.

“The integrated IT system additionally handles returns to a central location in the UK or to Germany, and is so flexible that by mapping the engineer to their nearest box bank we have been able to reduce the average travel time to collect the products to 15 minutes, which saves engineers a great deal of time and our customer a great deal of money.”

Mr. Miller added: “This latest string of contract wins is one of the most impressive to be enjoyed by the company and is a further mark of ByBox'success.

“These are all highly important contracts and we look forward to working with the companies over the coming year.

“This further strengthens our position in the marketplace and is reflective of the high standards of service we maintain and the good reputation we have developed.”

Formed in 2000, ByBox is a market-leading firm which has nine depots across the UK and a 100,000 sq ft depot in Coventry.

Its core service offering is the development, delivery and support of an extensive range of distribution platforms.

In the UK, ByBox operates the country's largest dedicated through-the-night distribution service.

The company makes more than five million deliveries per year into its unique national network of 14,000 drop boxes at more than 750 locations.

ByBox' pre-8am delivery service, operating six nights a week, is 100 per cent reliable and has created a field service solution second to none in the industry.

The company's world-class manufacturing facility in France has also made and installed over 54,000 electronic lockers for the safe keeping of goods in more than 20 countries worldwide.

The firm received a two star accreditation in the Sunday Times Best Companies to Work For 2007 listings, which puts it in the “outstanding” class, and in 2006 the firm came 12th in the Sunday Times top 100 performing
technology companies of the year.