Carrier Transicold UK is strengthening its service network with the appointment of Cornwall Refrigerated Transport Services Ltd (CRTS) – formerly a sub-dealer to Carrier Transicold Southern – as a full service partner, handling the installation, repair and maintenance of its transport refrigeration units throughout the county. Carrier Transicold helps improve global transport and shipping temperature control with a complete line of equipment for refrigerated trucks, trailers and containers, and is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp. (NYSE: UTX).
Now operating under the name of Carrier Transicold Cornwall, CRTS will continue to serve customers from its 2,000ft² workshop in Bodmin.
"The CRTS team has serviced Carrier equipment for more than 13 years, and their knowledge of our products and high-levels of customer service are evidence of a supplier we value representing our business," said Ross Thomson, network operations manager, Carrier Transicold UK. "CRTS has delivered a highly professional service as a sub-dealer while securing a loyal customer-base, and so it is a natural progression to appoint the company as a full service partner."
CRTS began as a one-man operation in October 1999, set-up in the garage of managing director, Tim Edwards. Today, the company employs five mobile service engineers and owns premises located adjacent to the A30 – the main arterial road through Cornwall.
"Having the backing of Carrier Transicold UK and knowing that we are entrusted with the reputation of its brand is very meaningful for us," said Edwards. "Achieving service partner status enhances the profile of our organisation and demonstrates to customers and prospects that we are endorsed by the industry leader."
Future plans for CRTS include expansion into another purpose-built workshop, plus the continued growth of its customer base throughout the southwest.
Carrier Transicold Cornwall adds to the 22-strong network of service partners throughout the UK – including more than 180 mobile engineers – which manage the installation, service and repair of temperature controlled equipment fitted to vans, trucks and trailers.