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Courier Exchange help KKM Deliveries with the online logistics information trading hub

IT’S the speed and flexibility of Courier Exchange which impresses bosses at express delivery firm, KKM Deliveries.

Which is why the Portsmouth based company is still with the online logistics information trading hub a decade after joining.

KKM was among the first courier businesses to sign up to the Exchange when it was established in 2000.

Co-owner, Kevin Matchan, recalls the system was recommended to them and with potential benefits such as increased work and improved profit margins, KKM were keen to test it out.

Ten years on and sameday specialists KKM remain satisfied members.

Kevin said: "Courier Exchange has allowed us to keep our business going, to grow and to meet customer demands.

"I know if we cannot cover a job which comes in at short notice we can put it on the Exchange and ensure it gets done.

"For example we might get a call about delivering goods from Manchester to Blackpool with a really tight deadline.

"If we are not able to manage it I can input the details on the Exchange and within minutes we can get back quotes for another vehicle and driver to do the job. It’s great to be able to have that flexibility and retain good customer service."

With 12 vehicles ranging from small vans to sprinters KKM have a diverse client base and deliver a huge variety of items.

Anything and everything really does apply to KKM, as Kevin explained:

"We’ve had all sorts, from dead animals going to a vet for autopsies, to a single can of Dr Pepper soft drink needed for a photo-shoot.

"If it needs moving fast, we can move it."

It’s this diversity which marries perfectly with Courier Exchange, now the world’s largest trading hub for the sameday courier and express freight industry.

Kevin can scan the Exchange if KKM has vehicles spare and tap into available work, ensuring vans do not sit idle.

And he has the peace of mind that all members are vetted and approved and operators can post and review feedback on performance and payment.

"It’s good to know you are dealing with reputable people," said Kevin.

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