HBC-radiomatic has announced the expansion of its UK division as one of the world’s leading suppliers and manufacturers of radio controls for industrial applications in the UK & Ireland.
Birmingham based Crane Care has been the sole distributor for HBC-radiomatic products in the UK and Ireland for almost 20 years and has developed an extensive knowledge of its market leading products and applications. HBC-radiomatic UK has started trading this month independently of Crane Care, but still based in Birmingham. The new company will be able to offer not only high quality radio control systems but a fully trained team of technicians offering application advice, servicing, product support, improved access to parts and spares and a unique dedicated repair-on-site service, with a pre-booked 24 hour turnaround, with full backing of HBC-radiomatic in Germany.
Sharon Evans, Managing Director of HBC-radiomatic UK explains: "The launch of HBC-radiomatic UK, will bring with it the history and established industry relationships built up by Crane Care, which means that the UK market will now be offered an expanded quality of service for all of its radio needs. Unlike many other providers in today’s market our products can be repaired and serviced on site or at our recently refurbished, high tech service centre by our new ‘Partner Level’ team of technicians, now 99% of remotes do not need to return to the manufacturer for repair, providing our customers with that added level of reassurance and worldwide support."
Evans continues; "HBC-radiomatic products were Crane Care’s flagship product range, at Crane Care we were always passionate and impressed by the products innovation, quality and versatility. Because of our achievements over the years with Crane Care, Mr Wolfgang Brendel, the owner of the HBC- radiomatic Germany has encouraged us to establish the brand in it’s own right as a partner company and not just a distributer giving us the versatility to meet diverse customer needs in an ever changing and demanding market and HBC-radiomatic in the UK was the way to achieve this. Our technical support team combined with our sales team has now over 20 years proven experience to provide a bespoke service in any industry sector especially specialised applications like explosive for instance."
The HBC-radiomatic UK headquarters will be located in Birmingham along with the service centre and fully trained technical support team. The new website www.hbc-radiomatic.co.uk is set to go live 25th December 2010 and to celebrate the launch HBC-radiomatic will sending out a newsletter offering exclusive discounts and promotions.