Hobart adopts next generation vehicle tracking solution
Upgrade to Fleetstar-Online streamlines workflow on an individual engineer basis
"We chose to use Cybit's Fleetstar telematics solution because it went one step further than other telematics companies."
Eric Bristow, Business Analyst - Service Division, Hobart
Cybit, the UK's leading online Telematics Service Provider, has announced that Hobart UK, one of the leading suppliers of commercial catering equipment, has implemented Cybit's Fleetstar-Online telematics solution across their mobile workforce. Hobart's job attendance rates have increased by around 12-15 percent per engineer per day through the use of Fleetstar's integration.
Fleetstar-Online works with an integrated hand-held workflow solution to enable dispatchers to allocate the most appropriate engineers to specific customer call-outs based on where they are at the time and the status of their current tasks. By moving to a new-level of software with integrated reporting capabilities, Hobart is able to monitor the status of each vehicle individually to provide a pro-active response to clients' jobs from its engineers.
"At Hobart we are no strangers to the benefits that telematics can bring to a business, as we have used telematics companies since 2006. Yet we came to require a system that offered better levels of reporting in order to monitor individual staff on a daily basis," said Eric Bristow, Business Analyst - Service Division, Hobart. "We chose to use Cybit's Fleetstar telematics solution because it went one step further than other telematics companies. Cybit Fleetstar has the ability to assimilate large volumes of data and present this in a simple to use format: it is able to provide us with the technology needed to easily create engineer timesheets based on skill sets, location and task management."
"Maximising the efficiency of the workforce is a key focus for many companies right now," commented Steve Towe, Director, Cybit. "Fleetstar-Online allows them to learn how to make more of current resources, and enables companies to monitor the movement of their fleets. We are pleased with the results at Hobart so far in terms of increased workforce pro-activity, and are excited to develop the solution further to bring even greater benefits to the company."