The UK parcel delivery company DPD wins the ‘big two’ awards again; Home Delivery Operator of the Year and the Customer Care award.
The parcel delivery market leader DPD won two awards at the 2019 Motor Transport Awards in London – including the highly coveted Customer Care category.
DPD was the only company to win more than one award on the night and have now won 29 industry ‘Oscars’ since 1991 and 20 in the last 11 years. In addition to winning the Customer Care award again, DPD won the Home Delivery Operator of the Year award for the third time in a row, before more than 1,600 guests at London’s Grosvenor House Hotel on Park Lane.
The evening celebrates outstanding achievement in the industry and recognises innovation, customer service, efficiency and quality. They are judged by an independent panel of experts drawn from the industry. Comic and actor, Omid Djalili presented the 2019 awards.
DPD has now won the Customer Care award for five of the last six years and Home Delivery Operator for three years in a row, with Motor Transport’s judges describing DPD as the ‘stand-out company in its sector’.
DPD’s CEO Dwain McDonald commented: “These are two of the most hotly contested categories and the ones that we most want to win every year, so I’m thrilled with this result. Twenty awards in the last 11 years tells its own story.
“These latest wins show why we are still the nation’s favourite parcel company and are further proof of what can be achieved when bleeding-edge technology and amazing people combine to deliver a first-class doorstep experience.”