ALK Technologies Ltd, a leading developer of GPS navigation software, is proud to announce that Europe’s largest electricity distributor, ERDF, a wholly-owned subsidiary of EDF group, has selected CoPilot Live Professional satellite navigation software for integration within their field service management experimentation "TAMARIS project".
ERDF, the French national electricity distributor, is initially equipping more than 1,100 field service workers throughout France with CoPilot Live’s turn-by-turn navigation, fully integrated within their new mobile solution. Developing and maintaining 1.3 millions of km of electrical lines, serving nearly 33 million people, ERDF constantly carries out maintenance on the network including electrical connections, repair, and line activation.
In order to improve onsite maintenance, ERDF launched the TAMARIS project based on a Field Force Management solution, encompassing several industrial systems including workflow management, resource optimization, mobility service and integrated CoPilot Live Professional satellite navigation.
With seamlessly integrated GPS navigation, the 1,100 ERDF’s field workers will progressively receive job schedule addresses directly to their multi-function handheld device. With one touch, the system will guide field workers from appointment to appointment, providing detailed route mapping, turn-by-turn directions and full voice guidance. The navigation element of the system is of particular value for new and existing field workers operating in unfamiliar territories.
With a common focus around the delivery of professional products and services, ALK Technologies worked closely with the TAMARIS project leaders to successfully integrate and deploy CoPilot Live Professional into the new solution.
Christopher Quin, Enterprise Business Manager, Northern Europe, ALK’s CoPilot division said:
"We are very proud to provide ERDF with our solutions; we have worked closely with our mapping providers, NAVTEQ to deliver the very best in navigation to their field service engineers. We look forward to supporting ERDF with new handsets and additional deployments in the future."
Serge MERCADIER, GDI Program Director, ERDF, adds "This first large scale operation is of great importance for our company. Many of our operational units had previously made attempts to experiment with these new tools and devices on a local and autonomous basis. Through the TAMARIS project, for the first time, we gather and connect to our IT infrastructure all the components requested for a real field force management solution, with a high expected level of reliability and security. The commitment of our partners, ALK being high in the list, has been a real factor in this success.