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Fierce competition and cyber incidents rank as major new threats to Business Interruption

Business interruption (BI) remains the top global risk for fourth year in succession, with cyber-attacks, geo-political instability and technology failure new potential drivers of BI losses.

The competitive market environment and cyber incidents appear in the top three global business risks for the first time, 5 new risks have entered the UK top 10 – Market Developments, Macroeconomic developments, New technologies, Talent shortage/ aging workforce and Eurozone disintegration.

The risk landscape for businesses is substantially changing in 2016.
While businesses are less concerned about the impact of traditional industrial risks such as natural catastrophes or fire, they are increasingly worried about the impact of other disruptive events, fierce competition in their markets and cyber incidents. These are key findings of the Allianz Risk Barometer 2016, the fifth annual survey on corporate risks published by Allianz Global Corporate & Specialty (AGCS), which surveyed over 800 risk managers and insurance experts from more than 40 countries.

According to the Allianz Risk Barometer business and supply chain interruption (BI) remains the top risk for businesses globally for the fourth year in succession. However, many companies are concerned that BI losses, which usually result from property damage, will increasingly be driven by cyber-attacks, technical failure or geo-political instability as new “non-physical damage” causes of disruption. Meanwhile, two of the major risers in this year’s Allianz Risk Barometer feature in the top three corporate risks for the first time with market developments ranking second and cyber incidents third. Cyber incidents are also cited as the most important long-term risk for companies in the next 10 years. In contrast, natural catastrophes drops two positions to fourth year-on-year, reflecting the fact that in 2015 losses from natural disasters reached their lowest level since 2009.

“The corporate risk landscape is changing as many industrial sectors are undergoing a fundamental transformation,” explains AGCS CEO Chris Fischer Hirs. “New technologies, increasing digitalization and the ‘Internet of Things’ are changing customer behavior, industrial operations and business models, bringing a wealth of opportunities, but also raising awareness of the need for an enterprise-wide response to new challenges. As insurers we need to work together with our corporate clients to help them to address these new realities in a comprehensive manner.”

Digital innovation and the introduction of new technologies is a new risk that has entered the list of top 10 UK risks for the first time in 2016. In 2020 it is forecasted that more than 50 billion devices will be linked which clearly demonstrates the growing reliance on technology. This creates further risks for business such as increasingly sophisticated productions processes and security threats. In the UK, whilst there has been substantial political and financial effort there is still uncertainty regarding the Eurozone Disintegration. The outcome remains to be seen but the uncertainty is rising on the risk register having entered the UK resulting for the first time.

Challenging market environment

More than a third of responses (34%) cited market developments such as intensified competition or market volatility/stagnation as one of the three most important business risks in 2016, ranking this new survey category* as the second top peril overall. Market developments are a particular concern in the engineering, financial services, manufacturing, marine and shipping, pharmaceutical and transportation sectors, where this risk ranks among the top three business risks respectively. In addition, this risk ranks as a top two concern in Europe, Asia-Pacific and Africa & Middle East.

Many businesses are facing a growing number of challenges which threaten their profitability and possibly also their business models. “Businesses constantly have to be on their toes, turning out new products, services or solutions in order to stay relevant to the customer and to thrive in this rapidly changing and globally competitive environment,” explains Bettina Stoob, Head of Innovation at AGCS. “Innovation cycles are becoming rapidly shorter; market entry barriers are coming down; increasing digitalization and new “disruptive” technologies have to be quickly adopted while potentially more agile start-ups are entering the game.” At the same time businesses are also having to comply with changing or enforced regulation, increasing safety requirements or import/export restrictions.

Rising sophistication of cyber attacks

Another area of increasing concern for businesses globally are cyber incidents which includes cyber-crime or data breaches, but also technical IT failures. Cyber incidents gained 11 percentage points year-on-year to move from fifth position into the top three global risks for the first time (28% of responses). In the UK, cyber incidents have leapt to the top of the risk table from third place with 65% of responses. Five years ago, cyber incidents were identified as a risk by just 1% of global responses in the first Allianz Risk Barometer. Loss of reputation (69%) is the main cause of economic loss for businesses after a cyber incident, according to responses, followed by business interruption (60%) and liability claims after a data breach (52%). Companies are increasingly concerned about the growing sophistication of cyber-attacks, according to the Allianz Risk Barometer. “Attacks by hackers are becoming more target-oriented, lasting for longer and can trigger a continuous penetration”, explains Jens Krickhahn, cyber insurance expert at AGCS. ‘Studies show that it takes, on average, 90 days for businesses to discover they have been hacked. Often the incident is identified, not by the business itself, but by the customer or another stakeholder, which is another reason why cyber risks pose a huge threat to a company’s reputation.’ added Krickhaln.

While cyber-attacks are increasing both in frequency and severity, companies should not underestimate the impact of an operational failure in today’s highly digital and connected industries. “A simple technical failure or user error can result in a major IT system outage disrupting supply chains or production,” says Volker Muench, AGCS expert for property underwriting. “Early warning and better monitoring systems are necessary in order to prevent large cyber BI losses,” says Krickhahn.

Geo-political instability causing disruption

BI remains the top peril in the Allianz Risk Barometer for the fourth year in succession with 38% of responses. Indeed BI losses for businesses are increasing, typically accounting for a much higher proportion of the overall loss than a decade ago and often substantially exceeding the direct property loss, as AGCS insurance claims analysis shows. According to responses, major causes of BI feared most by companies are natural catastrophes (51%), closely followed by fire/explosion (46%). However, according to the survey’s findings, multinational companies are also increasingly worried about the disruptive impact of geo-political instability as war or upheaval could impact their supply chains or their staff or assets could suffer from acts of terrorism.

“Businesses need to prepare for a wider range of disruptive forces in 2016 and beyond,” says Axel Theis, Member of the Board of Management, Allianz SE. “The increasing impacts of globalization, digitalization and technological innovation pose fundamental challenges.”

Specific risk profiles for regions and sectors

On top of regional analysis the Allianz Risk Barometer also explores sector-specific risks, for example for manufacturing, marine & shipping and other major industries.

* In the 2015 Allianz Risk Barometer market developments risks were ranked separately, not as one collective peril

For more information and to download the full report please go to: http://www.agcs.allianz.com/assets/PDFs/Reports/AllianzRiskBarometer2016.pdf

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