The Fortec Pallet Distribution Network has appointed Andrew Knowles as its new Network Operations and Compliance Director.
The move marks a promotion for Andrew who has been at Fortec for over four years.
In his new role Andrew, who is based at Fortec’s central hub at Watford Gap, will oversee the service, operation and compliance of the 65-licensee Network. The role has been specially created to maintain Fortec’s exemplary service levels and to continue its level of growth which currently stands at 25 per cent year on year. As part of this Andrew will work closely with Hub managers and Network licensees across the UK.
Andrew said : "We are in the midst of exciting times at Fortec. In the last year we introduced our state-of-the-art Fortrack IT system, engineered with a whole host of value-added features to improve our service to customers when making orders, tracking consignments and obtaining proof of delivery. It also enables our licenses to scan pallets as they are moved in and out of depots. IT is so fast moving these days and investment in this system has really improved our service levels. It is this kind of progression that keeps Fortec ahead of the game and my main aim is to ensure the business keeps growing but that standards are maintained."
Andrew’s personal mission is to strive for excellence in every area of Fortec’s operation. The company has just become a member of Investors in Excellence and the importance of achieving excellence in Fortec has never been greater.
Andrew brings a wealth of experience to the role, having worked in the transport industry for 20 years. Before joining Fortec he was Regional Director at Target Express, where he worked for 11 years. In the 10 years before that he was at TNT as General Manager.
Neil Hodgson, Managing Director of the Fortec Pallet Distribution Network, said: "Congratulations to Andrew on this promotion. It presents an exciting challenge for him and we wish him every success in this new role."
Andrew is 47 years old and lives in Nottingham. He is married with three children aged 21, 18 and six.