Hiab, the leading provider of on-road load handling equipment, has appointed Paul McCabe in the new role of UK Service Manager.
Following considerable investment in its UK Service network, Hiab has seen rapid growth in its depot footprint. Having opened a London depot in April, it cut the ribbon on a West Midlands depot – its largest Sales & Service depot – in July.
Paul, who will be based out of Hiab’s Ellesmere HQ in Shropshire but will be dividing his working hours across Hiab’s network, has been recruited into the business to ensure Hiab’s service offering across all its depots is harmonised to offer customers the best-possible outcomes.
Having spent his entire career in the lifting sector, Paul has over 12 years’ experience as a depot manager, latterly for Ainscough Crane Hire. He has been a long-time admirer of Hiab, saying: “I’ve always used Hiab and always tried to request them through hauliers. The brand is strong – that’s why it has become a generic name for a mobile crane.”
Paul added: “Hiab are not resting on their laurels, but investing in their structure and in new roles. It’s great to see that in a challenging environment there’s a company showing a positive trend in growth and profitability.”
Welcoming Paul into the business, Rogier van der Linde, Managing Director of Hiab UK & Ireland, said: “The position of UK Service Manager is critical as we grow our UK service offering. Paul is the right man to ensure our customers receive outstanding service across the network, and I look forward to working with him in our continuous quest to be our industry’s number one partner.”
As he sets about familiarising himself with Hiab’s depot network, Paul will focus initially on meeting as many customers as possible from all locations to gain feedback on Hiab’s current service offerings.