iForce announces three key appointments
e-fulfilment and returns logistics specialist iForce, whose clients include John Lewis, Tesco's, Molton Brown and Boots.com, has announced three key appointments.
Andy Birks joins as General Manager of the company's East Molesey, south west London, site. In his new post Andy will be responsible for ensuring that iForce's 105,000 sq ft East Molesey operation continues to offer the highest levels of service.
“From my point of view I hope to develop the relationship between iForce and its existing clients while, at the same time, accelerating the introduction of new business at East Molesey,” he comments.
Since graduating with a combined sciences degree from Nottingham Trent University, Andy has held a number of senior sales and marketing roles within the industrial sector and he joins iForce from packaging distributor MacFarlane Group plc.
Caroline Rook has taken up the position of Operations Manager designate. She will divide her time between iForce's facilities in Birmingham (operated on behalf of John Lewis and Boots.com) and the company's East Molesey and Milton sites. As the interface between iForce and its customers, Caroline will work closely with clients to ensure that iForce continues to deliver the optimum fulfilment solution.
With a BA in Geography, Caroline has several years experience in the logistics industry. Having worked for GIST for seven years, she joins iForce from Clipper Group (formerly DTS Logistics).
“I am very much looking forward to working within this dynamic and expanding organisation. iForce believes in empowering its staff and there is a culture here that I feel very comfortable with,” she said.
Neil Evans has been appointed Key Account Management Champion for the East Molesey site and will work alongside Andy Birks. In his role, Neil will head up East Molesey's team of Key Account Managers and interface with iForce's growing portfolio of major accounts.
A graduate with a humanities degree, Neil was formerly Business Development Manager at the business-to-business division of Argos Retail Group. During his time with Argos he was responsible for developing the company's consumer loyalty scheme.
“iForce has a strong team ethos and I am looking forward to playing a part in the company's future development plans,” Neil said.
Mark Hewitt, CEO of iForce, commented: “I am delighted to welcome Andy, Caroline and Neil into our organisation. I am sure that their wide experience and enthusiasm will help us to achieve our goal of continuous improvement while delivering ever higher levels of service to our customers.”
Editor's Notes: About iForce
iForce is one of the UK's leading e-fulfilment and returns logistics businesses, offering end-to-end solutions to their clients' business challenges. Founded in 1998, iForce has pioneered the development of traditional fulfilment skills, processes and technologies for the e-commerce world. iForce's other services include strategic planning & consultancy for e-retailers, e-analysis, stock management, customer service and logistics. iForce has approximately 400 staff and over 1.2 million square feet of warehouse space in seven UK locations serving the UK and Continental Europe. Clients today include: John Lewis, Tesco's, Molton Brown, Boots.com, Green King and Red Bull .