Mobility solutions provider Jade Solutions, has been awarded the title ‘IT Partner of the Year 2012’ by McDonald’s UK. The award recognises excellence in the provision of realistic and relevant IT systems or services and the achievement of significant success in the past 12 months. The award is judged across all McDonald’s UK IT vendors and recognises the contribution from key partners against their peers. It sets the standard for excellence amongst partners and improves and builds on the partner relationships.
"As a business, McDonald’s is always keen to reward exceptional performance," says Paul Lawrence, IT Architecture & Planning Manager at McDonald’s UK. "Jade Solutions, with their support of our expansion across the UK, were judged to have been the best IT supplier according to four key criteria."
These criteria include:
· Simplifying processes – Reducing complexity and enabling agility to meet business priorities, reducing time to market and resource dependencies
· Standardising systems – Improving quality and reducing cost of ownership without impacting quality
· Modernising – Using innovative approaches/technologies, to continually improve business operations and enhance the customer experience
· Delivery – Delivering quantifiable performance improvements
Tailored to the needs of major UK retailers, Jade are experts in fast paced multi-site roll out. Their qualified engineers, technical consultants and accredited project managers provide professional assistance across a broad spectrum of processes from needs analysis, software testing, standards and security, to system compatibility, configuration services and network connectivity.
For McDonald’s UK, Jade coordinated the installation of equipment and infrastructure such as payment terminals, servers, crew room PC’s, point of sale devices, mobile terminals, network switches and wireless connectivity – deploying the necessary manpower and resources to ensure new McDonald’s stores were up and running fast.
"I am delighted to see our close partnership with McDonald’s UK recognised with this award" states Mark Brackley, Managing Director at Jade Solutions. "McDonald’s UK business is extremely dynamic and its expectation of excellence in all its business partnerships is unyielding. Despite working with McDonald’s UK for over 10 years, we have never been complacent, and understood 2012 posed unique challenges for their expansion. We are very proud that Jade’s IT support was equal to the challenges posed by McDonald’s UK."
Brackley adds: "At Jade, we offer complete and tailor-made solutions for our business partners, and always aim to deliver an exceptional level of service. We are prepared to adapt and mold ourselves to support the delivery of any implementation project, large or small."