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KNAPP wins large order from online store wehkamp.nl

KNAPP AG will realise the automated handling systems in a new distribution centre for the e-commerce specialist, wehkamp.nl, in the Netherlands. As the leading online retailer in the Netherlands, wehkamp.nl sells a huge range of goods including fashion, homewares, computing & electronics, toys, electrical appliances, media and beauty products.

The Dutch e-commerce giant is currently enjoying 15-20 per cent annual growth, allowing it to invest in a new, high-performance distribution centre in Zwolle. With 1.7 million registered customers, a predicted portfolio of 200,000 items and 20 million shipments per year, the requirements of the new wehkamp.nl distribution centre will be challenging. Apart from enormous volumes being shipped and a constantly changing product range, the main concern for wehkamp.nl is to ensure high levels of customer service. With the requirement for same-day and next-day deliveries, the system will have to be able to react quickly and deal with late orders. These demands require a versatile and flexible solution, capable of adapting quickly to the changing requirements of online commerce.

These factors convinced wehkamp.nl to choose KNAPP’s e-commerce solution, with OSR ShuttleTM technology at its core. The OSR ShuttleTM system will feature half a million storage locations and process 98 per cent of the entire order volume. Ergonomically designed Pick-it-Easy workstations will be used for goods-to-person picking in an intuitive workflow that minimises errors. With ‘one-touch picking’, it will be possible to make a customer order ready for dispatch within 30 minutes of the order being received. Dispatch tasks – such as dispatch sorting and finishing, including document insertion and closing of dispatch cartons or bags – will be carried out automatically and the KiSoft warehouse logistics software will guarantee efficient processing and permanent control of all operations.

The new warehouse is scheduled for start-up in 2015 and will be capable of shipping 200,000 items per day. René Wolters, Managing Director of KNAPP Benelux BV, is delighted about the new order: "This project is a prime example of our philosophy of ‘Making Complexity Simple’. With the tried-and-tested OSR ShuttleTM solution, all articles are available at all times, regardless of turnover category. The solution also has an entirely modular structure. The co-operation with wehkamp.nl has been outstanding, and we are looking forward to realising this project successfully."

Tel: 01844 202149
E-mail: craig.rollason@knapp.com

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