To enhance its end-to-end logistics offering and infrastructure in Asia Pacific, Kuehne + Nagel has inaugurated a control centre for integrated logistics in Singapore. The development represents another important step made by the company to strengthen its regional market position.
At the beginning of October 2013 Detlef Trefzger, CEO of Kuehne + Nagel International AG, and Alfred Hofmann, President of Kuehne + Nagel’s South Asia Pacific region, attended a ribbon-cutting ceremony to officially open the Singapore Logistics Control Centre (LCC) in the presence of numerous guests, government officials, management and staff members.
In line with Kuehne + Nagel’s global end-to-end strategy presented at the Capital Markets Day in London in September 2013, the new LCC in Singapore will further strengthen its global network of integrated logistics control centres, which consists of seven locations across the globe. Within these, supply chain professionals with industry-specific expertise and local market knowledge are responsible for the development and management of end-to-end integrated logistics services across key markets. In the Asia Pacific region, focus countries are particularly Australia, China, India, Japan and Singapore.
The market leading value proposition of Kuehne + Nagel’s integrated logistics offering is based on a comprehensive range of services that addresses the fulfillment of customers’ orders across international supply chains. Dedicated customer-related teams for contract management, continuous improvement, logistics partner management and customer analytics closely collaborate in a shared environment for the efficient provision of request & exception management, visibility & event monitoring, order management, transport management, freight settlement, business systems support as well as report and performance management.
"The new development underlines Kuehne + Nagel’s commitment to providing best-in-class end-to-end supply chain services around the globe and it marks an important milestone for us in Asia Pacific," said Detlef Trefzger. "Leveraging on our new platform in Singapore, our customers can focus on their core competences while constantly improving their supply chain performance, reducing transaction costs and increasing efficiencies in today’s dynamic marketplace."
Kuehne + Nagel’s Asia Pacific customer base in integrated logistics comprises globally leading companies especially from the FMCG, pharmaceutical & healthcare, high-tech and oil & gas industries. A typical range of services is provided to an FMCG customer, where Kuehne + Nagel manages all of its international sea- and airfreight movements for both raw and packaging materials into its extensive factory network in the region, and finished goods flows to all markets within the region.
On the global level, the Singapore logistics control centre is managing the worldwide logistics for a customer in the pharmaceutical & healthcare industry, together with Kuehne + Nagel’s logistics control centres in Raleigh/NC, USA and Luxembourg. Services provided include the management of sales orders from the customer’s factories in Europe, North America and Asia Pacific, the coordination of last mile transportation and the installation of medical equipment in the hospitals.