Kewill (LSE:KWL), a leading provider of solutions that simplify global trade and logistics, has today announced a significant milestone in delivering its Kewill forwarding system globally for Damco, one of the world’s leading providers of freight forwarding and supply chain management services, following the successful completion of the first phase of implementation.
Damco’s customers will benefit from the personalised, reliable service, through higher service levels, increased inventory management and shipment visibility, and greater operations efficiency.
Having better data readily available across the business, will enable the organisation to take better and faster decisions and to provide customers with faster responses having all information in one location. In combination with Damco’s suite of visibility, connectivity and booking tools, the Kewill platform enables Damco to provide customers with a solution which exactly matches their individual requirements.
Following an extensive programme of user acceptance testing by Damco, the Kewill system was deployed to manage air and ocean shipments, including multimodal, between Asia and Europe, providing the required localised documentation at each port.
The system will now be rolled out over the next two years to approximately 3,000 users across the Damco forwarding network covering more than 100 countries and over 250 branch offices worldwide. This represents a multi-million dollar investment by Damco in Kewill software and professional services over the next two years.
Damco’s Chief Operating Officer, Peter Kjaer Jensen commented: "Damco chose to work with Kewill as its forwarding platform following an extensive review and testing of the various options in the market. The Kewill platform was evaluated to be the most suitable for a global forwarding business. In addition, the Kewill organisation was assessed to be the most responsive in understanding Damco’s business model."
The Kewill platform will bring opportunities to Damco in terms of automating and standardising parts of the forwarding operation. Having just one platform across the entire organisation, will enhance Damco visibility and facilitate easier global connectivity towards customers, suppliers and government entities. This and the ability to file-share across the global business is expected to improve data-quality and reduce costly manual rework.
Jacquie Boast, European Chief Operating Officer of Kewill commented: "We are delighted to have delivered the first phase of this important project to Damco’s satisfaction, in turn securing the next phase of the project to roll out the system globally. Our experience of delivering large-scale software implementations internationally allows us, and our customers, to enter this next phase of the project with confidence."