Leading international transport company Currie European is gaining major benefits across its business from an innovative live fleet tracking solution that enables the company to manage and monitor vehicles both in the UK and on the continent. Since installing the Masternaut Three X system just one year ago, Currie European has substantially reduced operational costs with efficiency improvements, while maintaining service excellence. The system is also delivering a competitive edge for winning new business.
"Masternaut has made a huge difference to the company. The cost of the system has been offset by reducing the size of our fleet – both trucks and trailers – cutting fuel costs, and by helping to bring in major new business, while continuing to offer our high levels of service across the board. The GreenerFleet feature of the Masternaut system helps us measure and manage our carbon emissions, fuel usage and driving style. This instant reporting ensures we can focus on minimising our impact on the environment as a responsible business," says Steve Walls, Business Systems Director, Currie European.
"It has completely changed the way we think about the business and the way we plan our routes and deliveries. The system bridges the fine line about what we think is happening with the fleet and what is actually going on and – we now work with real-time factual information. Moreover, it works seamlessly when the vehicles leave the UK and move into Europe," he adds.
Each truck and trailer in the Currie European fleet is equipped with discrete tracking that is monitored via the web. The real-time, web-based service integrates with a Microsoft Dynamics Customer Relationship Management (CRM) system. The system enables the company to provide customers with instant real-time information about their freight. There is no need to call drivers to find their location and ETA and then go back to the customer.
With this technology in place, Currie European has seen the door of opportunity opening for new business – often in sectors where the company had no previous success.
"The Masternaut system is opening up new business opportunities for us. Customers can see that we are managing our business well and that the live monitoring of the fleet and loads gives them confidence in us as a service. The system gives us complete visibility of our activities as well as providing transparency of critical information to our customers. We are now much more attractive to a wider range of sectors as we can demonstrate that we can provide a better service and that they can get instant answers to their questions," says Steve Walls.
Currie European is headquartered in Dumfries and specialises in transport, logistics and warehousing. Services include full load transport and groupage for UK and European destinations, furniture logistics for supply and fit of office furniture, and storage and value-added logistics.