Customer-focused back-up and impressively low consumption of both diesel and AdBlue convinced South Wales operator John Jones to invest in two more 8×4 Mercedes-Benz Arocs tippers.
The Crosshands-based company took delivery of its first Arocs, along with an eight-wheeler by another manufacturer, a year ago, with the intention of evaluating them, back-to-back, in real working conditions.
Thanks in part to superior after sales support from the Swansea branch of Dealer Euro Commercials, the truck with the three-pointed star won hands down, which explains why John Jones has now returned with its order for another pair. The first Arocs was a 3245 model with Thompsons tipping body – the latest arrivals are both 3248 versions, with more powerful 350 kW (476 hp) 12.8-litre engines, driving through smooth and efficient 12-speed Mercedes PowerShift automated transmissions; their Hardox-built Predator Ultimate bodies were supplied and fitted by Abba Commercials, of St Helens.
“Euro Commercials’ approach stood out in comparison to its competitor’s,” recalled Director Gareth Jones. “The Euro team were extremely attentive and professional throughout the ordering process and have since been much more helpful and flexible when we’ve come to arrange the six-weekly inspections and services.
“Not only is the Mercedes-Benz more fuel-efficient – we’ve calculated that it burns 15% less diesel than its rival – but the difference in AdBlue consumption by the two trucks is also remarkable. The other vehicle uses approximately four times as much as the Arocs. This has a cost implication, of course, but because our trucks are frequently away for a week at a time it also means the driver has to take supplies with him to top up the tank between returns to our depot.”
Like their predecessor, both of John Jones’ latest 32-tonners are being inspected and serviced by Euro Commercials under five-year Mercedes-Benz Service Contracts.
As a safety-conscious operator John Jones is also well aware that Mercedes-Benz trucks are the safest on the road. To make its vehicles even more pedestrian- and cyclist-friendly the operator has added camera systems that automatically show the driver a view down the nearside of his truck if he indicates to turn left. Both are also fitted with proximity sensors, which warn the driver if anyone or anything gets too close, and audible alarms that warn other road users when the vehicle is about to make a left turn.
The company’s latest Arocs have joined a fleet of 20 tippers which work on highway maintenance, construction and earth-moving projects across the UK. John Jones also runs a comprehensive range of plant for its own use and for hire, either with or without fully qualified drivers.