Mosca Direct Limited, the UK subsidiary of strapping specialist Mosca GmbH, has appointed a new Systems Engineer to service its customers in Scotland. The arrival of Stuart Alexander increases the number of UK-based engineers in Mosca’s engineering service team to nine, in line with the company’s continuing success and expansion.
The past two years have seen substantial growth for Mosca, with a significant increase in the number of machines sold to customers across Scotland. It was therefore essential for the business to establish a Scotland-based engineer to help it maintain its reputation for fast response times and maintenance deadlines. The appointment also means improved service levels for customers south of the border, as engineers now spend less time travelling and have more time available for hands-on work.
“We are very pleased that Stuart has joined our team of System Engineers, allowing us to offer enhanced coverage across the whole of the UK and Ireland,” says Julie Walton, Engineering Operations Director at Mosca. “I am sure that he will become a valued member of our business team.”
Ayrshire-based Stuart is qualified and experienced in electrical maintenance, and also has considerable knowledge of working with heavy automated machinery, acquired during four years with Kardex Remstar Ltd, a German manufacturer of automated storage machines. Prior to this, he completed an apprenticeship scheme with electrical contractors J.R Livingstone, which included working with complex electrical drawings, site safety and dealing with asbestos.
Stuart is currently undertaking a comprehensive training programme, which will include a two week course at Mosca’s international headquarters in Waldbrunn, Germany.
“I’m really looking forward to the challenge and the opportunity to develop my skills at Mosca,” comments Stuart. “It’s great for the company too: having an engineer permanently based in Scotland means routine and emergency call-outs can be responded to much faster, which is good news for customers.”