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New appointment to customer care team

Commercial vehicle contract hire and fleet management specialist, Prohire Plc, has appointed Sarah Degg to its customer relationship management team.

Sarah will work out of Prohire’s Staffordshire headquarters and her role involves a broad range of business to business tasks.

Michelle Miles-Brown, Prohire’s customer relations manager, comments: "Good customer service is the bedrock on which Prohire’s business is built and Sarah’s appointment has allowed us to free up other members of our customer relations team and this, in turn, will ensure that we continue to deliver the highest levels of customer satisfaction."

As part of its ongoing commitment to customer relations, Prohire undertakes telephone questionnaires with customers every time they take delivery of a new vehicle to ensure that every vehicle enters service right first time.

"We believe that monitoring customer feedback to our range of commercial vehicle hire and maintenance services helps us to sustain the industry-leading performance standards that we strive for throughout our business," says Michelle Miles-Brown.

Prohire is one of the UK’s fastest growing commercial vehicle hire specialists. In the last four years the company’s fleet of trucks and vans has more than doubled in size and now stands at over 3,000 vehicles.

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