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New Field Service Conference to focus on Driver Engagement

A new conference, organised by telematics platform provider Microlise, aimed squarely at field service and van fleet managers is to focus on all aspects of driver engagement.

The inaugural Microlise Field Service & Fleet Conference 2015 is to take place on 4 November at the MIRA Proving Ground in Warwickshire. Speakers from Sky, FTA Van Excellence, the DVSA and Central Motorway Police Group are confirmed to speak.

The conference will be interactive, with delegates learning about new technologies and how new techniques, such as gamification, are improving service levels, safety and reducing the environmental impact and operating costs of their fleets.

In the afternoon, former Top Gear “Stig” Ben Collins will host a workshop in which he will share his driving knowledge. Delegates will also have the opportunity to be put in their drivers’ shoes by taking to the MIRA City Course in a Light Commercial Vehicle (LCV) fitted with the latest telematics technology.

“Vans are essential to the economy with one in ten vehicles on the roads now an LCV. But van drivers often see driving as a secondary part of their job with the primary role often being the service which they are delivering to customers. There is scope for vast improvements to be made by engaging with drivers more effectively. With this event, we will cover the topic from multiple perspectives,” said John Mills, Head of Workforce Telematics at Microlise.

During the day attendees will get the chance to drive MIRA’s City Circuit which is designed with an extensive network of roads, traffic islands and controlled intersections to replicate most urban driving environments. Additionally, workshops will focus on what the field service sector can learn from the haulage industry and driver performance management and engagement. All delegates will get the chance to participate in all four workshop sessions.

Throughout the day attendees will be asked about different aspects of driving, with each delegate having an electronic device to answer multiple choice questions. Those that perform best in answering these questions, and also in driving the MIRAc City Course in the most efficient way, will get the chance to have a fast lap with “The Stig” after the final workshop.

The Microlise Field Service & Fleet Conference 2015 is run by the same team as the successful Microlise Transport Conference, held in May this year. A larger annual event with a broader focus for the haulage industry, it has become the largest road transport conference in Europe.

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