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New research reveals online shoppers arrange up to 200 million parcels a year delivered to their workplace

10 per cent of workers say their boss has explicitly outlawed the practice
Parcel firm introduces alternative options for workers to ensure they get their
parcels delivered safely.

According to the study by the UK’s fastest growing parcel delivery firm; DPD, thirty per cent of workers surveyed said that they had arranged for their home shopping to be delivered to work. On average, British workers arrange two deliveries a month to their employer’s post room, but 11 per cent of those arranging workplace deliveries said that they typically receive five or more parcels a month.

The survey also found that while 28 per cent of employers were happy with their staff arranging workplace deliveries, 10 per cent of those surveyed said that their boss had explicitly outlawed the practice.

However, online shopping delivery specialist DPD has responded by introducing two new options for workers who want to know their parcel can be safely delivered. On the day of delivery, DPD’s Predict customers can now track their driver’s progress in real-time using Follow My Parcel, to give them an accurate 15 minute delivery window. If they aren’t able to pop home to collect the parcel, they can now choose at any point before delivery is made to redirect the parcel to a specified neighbour.

Commenting on the research, DPD’s CEO Dwain McDonald said, "Today, most of us have switched on to the benefits of online retailing, but while the internet allows us to shop 24/7, we can’t be at home around the clock to receive our purchases. As our survey reveals, many online shoppers frequently arrange for their packages to be delivered to their workplace, knowing that there will be someone around to sign for their goods. Obviously, we are more than happy to make such deliveries, but we know it isn’t always practical."

"Recognising that work and other commitments mean that customers can’t wait in all day for a parcel, we offer a range of delivery options. Predict and Follow My Parcel utilise the latest GPS tracking technology to enable parcel recipients to track the progress of their packages down to a 15 minute delivery window. We know a lot of customers are able to pop home quickly or can be flexible about the hours they work, so this makes it easier for them to know exactly when to expect their delivery.

"Customers who aren’t able to be at home on the day can either arrange for their parcel to be dropped off on an alternative date or choose from a list of neighbours to ensure the parcel is taken in by a friend or someone who is happy to receive it on their behalf."

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