Business improvement specialists, Oliver Wight, have published a white paper, which reveals the importance of recognising people are the key drivers in business improvement, in order to cultivate the right environment for inspiring sustainable change.
"Striving for excellence has become increasing important in today’s complex and competitive business environment," explains Lloyd Snowden, Oliver Wight Partner and author of the white paper, entitled ‘Managing People and Behaviours’. "But whilst organisations often address processes and their corresponding tools with vigour, time and again people and behaviours are overlooked. But it is people who implement change, and on whom success depends; so sustainable change has to begin with people."
The white paper describes how to strike the right balance between people, processes and tools in business improvement. It also emphasises the importance of having the right organisation design to suit the environment and nurture the appropriate behaviour. Readers will discover how to:
1. Mature their organisation to a team-based culture
2. Empower people to change
3. Educate and train people to achieve best practice behaviours
4. Implement measurements to improve performance
5. Know which improvement methodology to implement and when
"With the right mind-set, every individual will be able to understand and implement best practice, not just from a personal point of view, but an end-to-end perspective. It is this which will truly drive sustainable change and ultimately deliver optimum performance," concludes Snowden.