Norbert Dentressangle has been re-appointed in a three-year, £-multi-million contract renewal with JCB to manage the delivery of aftermarket parts to a network of more than 100 dealer depots.
JCB is the world’s third largest manufacturer of construction equipment, producing over 300 types of machines. The company employs over 12,000 people on four continents and sells products in 150 countries.
JCB has dealers throughout the UK that handle maintenance and servicing, as well as supplying parts, for the iconic yellow diggers and its range of heavy plant machinery. These parts are delivered via Norbert Dentressangle’s Night Distribution service, providing a quick turnaround on repairs and servicing, which is vital to minimise onsite downtime if machinery is out of operation.
Operating five nights a week, the transport specialist makes evening collections of stock parts and VOR (vehicle off-road) orders from JCB’s World Parts Centre (WPC) in Uttoxeter, Staffordshire. Using its dedicated fleet, Norbert Dentressangle then trunks aftersales product to its depot network across the UK. Orders are packed into pallet boxes by JCB and integrated into the shared-user network for through the night delivery to ensure dealers receive orders before they open at 7am the next day.
As part of Norbert Dentressangle’s commitment to deliver further distribution improvements, the company has invested in an aerodynamic supercube trailer with Euro 6 vehicle to manage increased outbound volumes from the WPC on a key transport route.
Using Norbert Dentressangle’s bespoke order tracking web-portal, JCB management has real time access to delivery data and can easily access all proof of delivery (POD) information.
Chris Buckler – Operations Director, JCB Service, said: “With the upswing in the construction sector, Norbert Dentressangle has been able to use its flexible solution to effectively meet the increased demand from service dealers across the UK.”