NTRglobal, a provider of flexible cloud-based solutions that ensures enterprise-grade security and privacy, today announced the re-launch of its corporate website. The new site features a streamlined design that showcases the company’s product offerings for the help desk and ITSM markets.
Explained Tim Hillison, vice president of global marketing, "NTRglobal’s new website focuses on our customers’ needs. It is easy to navigate and clearly communicates how companies worldwide have grown their businesses with our cloud-based remote access technology."
NTRglobal actively surveyed its global user base of more than 14,000 companies to create a site that responds to the needs of IT decision makers. The result is an online environment that stresses modularity, privacy, security, integration readiness, connectivity and customer support, all aspects deemed important when seeking a remote connectivity solution for customer support.
Visitors will find NTRglobal solutions divided into two main sections, namely NTR Cloud, comprised by modular productivity packs that supercharge remote support operations and automate key IT tasks, and Support Ultimate, a robust remote support solution designed for MSPs and high-volume customer support centers. Product descriptions are aimed to be informative and educational so visitors to easily identify the solution that best supports their business objectives.
In alignment with NTRglobal’s overarching mission to provide outstanding customer service, the new site also features ubiquitous live chat buttons that offer visitors one-click access to support. This commitment is also manifest in NTRglobal’s scalable pricing model, set to be published online in the coming weeks.
Hillison added, "By including pricing on our website, we’ll facilitate a more transparent relationship with our customers. Software pricing models have traditionally been confusing, but visitors will find our pricing model very simple and straightforward, since prices are based on individual modules."