Cumbrian food service company Pioneer Foodservice has been specifying the Seven Telematics Transcan 2 temperature recording system on all its new vehicles since 2010. However, earlier this year, the relationship between the two companies developed even further with Pioneer Foodservice making the decision to also specify Seven’s Cool Track remote monitoring system on all its new vans and trucks.
Since then 24 new vehicles have joined the company’s 60 strong distribution fleet based in Carlisle, Gateshead and Harrington and Seven’s Cool Track is now fitted to them all. The vehicles include Ford Transit 3.5tonne vans with GRP refrigerated van conversions, as well as 7.5 tonne and 12 tonne rigid box vans, all featuring Solomons multi-temperature refrigerated bodywork.
“The decision to enhance the telematics on our fleet is quality control driven. The type of food we carry has stringent temperature constraints so to have the ability to constantly monitor the temperature every 15 minutes, if needs be, is ideal for us. We automatically get alerts should there be any incident en route and, as part of our stringent quality control process, the installation of the Cool Track remote monitoring has certainly improved the service we can give to our customers,” said Jonny Forsyth, Operations Manager at Pioneer Foodservice.
Pioneer Foodservice operates from two main depots in Carlisle and Gateshead, as well as a satellite depot in West Cumbria. Their fleet of 60 multi-temperature refrigerated trucks and vans provides an extensive delivery service as far south as Manchester and up into the Scottish borders, delivering a range of ambient, chilled and frozen products to customers including pubs, restaurants, hotels, cafes, takeaways, canteens, leisure clubs, as well as the education and healthcare sectors.
“Since we added the Cool Track telematics, everything has gone really well. The depth of information that we get is superb, giving us extensive real-time information on load stability throughout the delivery cycle. In fact it’s a real bonus that we get far more information than we originally expected from the Cool Track system, with additional routine reports covering all aspects of vehicle performance, in terms of fuel consumption, driver over revving and engine idling for example,” added Jonny Forsyth.