PHS Teacrate improves its unique Cratelink system by providing real-time tracking on collections and deliveries. It's always an advantage to be a step ahead of the competition and PHS Teacrate has put itself out in front again. This time the UK's leading crate rental company has created a competitive advantage by being the first supplier to the removals industry to offer real-time tracking of crate deliveries and collections.
PHS Teacrate's Cratelink system, whereby customers are able to manage their crate orders online, has got even better by introducing the facility of real-time tracking. Drivers send both arrival on site, and job completion information, for both deliveries and collections. Therefore not only can you, the customer see when the job is completed, but you can also see when the job is in progress and how long we spent on site. This feature is invaluable to clients who are offsite, yet need to know that their request has been completed. Along with the recent introduction of GPS tracking of its transport fleet, this new feature further improves customer service levels.
Nick Burke, Commercial Director at PHS Teacrate, says, “The removals marketplace is becoming more demanding with increasing pressures on efficiency, service and costs. We believe the real-time tracking offers a distinct competitive advantage and will give our customers confidence in our supply systems.”
To find out how Cratelink can benefit your business, call PHS Teacrate today on 0800 980 7000 to arrange a free demonstration. Alternatively, email firstname.lastname@example.org to register.