World leading healthcare and natural personal care products manufacturer Dabur International is using transport specialist Rhys Davies Freight Logistics to provide comprehensive daily delivery services to major mainstream and independent retailers and wholesalers throughout the UK and Europe.
Dabur International is the world’s foremost marketer of Ayurvedic and natural products. The 128-year-old company produces over a 1,000 lines including oral, skin and hair care products as well as exotic herbs and other natural medicines.
Product is shipped from the United Arab Emirates and India and transported to Rhys Davies’ Cardiff depot where it is palletised and bar coded in accordance with Dabur’s instructions prior to delivery. Flexibility is a key element in Rhys Davies’ operations, for example, if a customer requires smaller quantities of a certain product, warehouse staff will split packs and re-package to match the order and avoid over delivery. Rhys Davies’ ability and willingness to provide these and other added value services has reduced Dabur’s workload considerably and was an important factor in choosing RDFL as its logistics partner.
"Added value services are very important in modern logistics," said Gary Phillips, Commercial Manager at Rhys Davies’. "People are often surprised by the level of additional services we provide, but it’s all part of making our customers’ lives easier, reducing costs, and generally streamlining the operation. It makes good business sense."
Visibility and stock control of Dabur’s extensive product range is crucial to the smooth operation of the sales and distribution process. Using Rhys Davies’ Empirica warehouse management system managers at Dabur are able to view the stock held at the distribution centre online, see what has already been allocated, and check the progress of orders in real time.
Deliveries outside the UK are handled by Rhys Davies Freight Forwarding, a division of the company with a network of logistics partners throughout the world. This and the other value added services provided by Rhys Davies gives Dabur the ability to ship orders from a single box to multiple pallets to any location worldwide, a truly one-stop-shop operation.
Rahul Chaudhay, Dabur’s Business Head in UK & Europe said, "We’ve found in RDFL a partner that we can rely on for our wide ranging and fast evolving logistical requirements. We have the confidence of getting the most cost competitive and efficient solutions that help us run our multi-national operations smoothly and profitably."