Gary Phillips, Commercial Manager of Rhys Davies Freight Logistics has taken over responsibility for the company’s Freight Forwarding Division, with a brief to significantly expand its operations during the next two years. Rhys Davies Forwarding already provides export services to blue chip clients offering a one stop service for the import and export of a wide range of goods, as well as goods more difficult to manage such as hazardous materials, gases, chemicals and oversize products to and from any location in the world.
Rhys Davies Forwarding has been operating for 20 years and has developed close working relationships with trusted partners across the globe. Some shipments are particularly challenging, for example one customer regularly needs to transport refrigeration gasses in 40 ft tanks to the Middle East, including Libya and Syria, so reliable contacts and an in depth knowledge of the regulations regarding moving goods through war zones is essential. Food ingredients from the Far East, skin and beauty products from India and photocopy paper for offices throughout the world are some goods handled by Rhys Davies’ Forwarding Division.
"Surprisingly many of our customers are not aware that we have a worldwide logistics division," said Gary. "I’ll be working hard to put that right during the next few months and we’ll be launching a new marketing campaign in February to get the message out there."
Key to this growth plan is the installation of new IT systems which will further streamline operations and give customers enhanced visibility of the progress of their shipments at every stage of their journey. This system will control all activities, and provide the frontline staff with more time to focus on growth and customer service.
"My aim is to significantly increase the turnover of the division within the next twelve months," said Gary. "It’s a tall order, but I’m confident that when companies see what we have to offer in terms of international expertise and technology, we will win their business."