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Samuel Heath invest in SYSPRO financial and distribution system from K3 Business Technology

Bathroom fittings manufacturer eyes a major boost in productivity as SYSPRO is set to make a significant reduction in administration time.

Samuel Heath & Sons plc is investing in a new manufacturing, financial and distribution system from Manchester-based K3 Business Technology Group (K3). The world-famous manufacturer of bathroom fittings and architectural hardware will use the new business system to streamline the manufacture and distribution of thousands of product lines each week to its retail clients.

The fully integrated SYSPRO Enterprise Resource Planning (ERP) solution replaces the company’s existing UNIX technology and will help drive efficiency improvements across manufacturing, distribution and accounts. SYSPRO will integrate easily with the company’s other Microsoft Windows-based software and is expected to provide Samuel Heath with a boost in productivity as the system will reduce administration time significantly.

The new ERP system will unify existing back office systems to provide a single, centralised database. This will ensure that all information is accessible at a click of a button instead of having to search various systems to get the answers.

"SYSPRO will provide all the information we need within a single screen. This will improve our responsiveness and eliminate the need to extract information from various sources. For example, our customer service team will have instant access to all the information they need to deal with our customers’ requirements. The system will provide detailed customer records as well as access to product information, photographs and brochures – all of which will allow us to increase sales and improve our bottom line," says Nigel Titley, IT Manager, Samuel Heath.

"Implementing SYSPRO ERP will be a major step forward for Samuel Heath. The new software will provide an advanced and easy to use Windows-based business system that fits in well with the way we operate. SYSPRO is a perfect match for supporting the way we want to work and will help us drive out waste," adds Nigel Titley.

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