Supply chain disruptions, including product failure or stock shortages, can cause serious damage to a company’s profitability, shareholder value and reputation, costing around £200,000 per annum. But an efficient and trusted supply chain, together with the ability to source high quality stock quickly, can make a real difference to a company’s performance and credibility. In an emergency situation, it can also mean the difference between continued production and costly downtime. In response, SMC, the world’s leader in pneumatics, has further strengthened its stock holding facility and delivery network to ensure that customers can access the products they need, when they need them.
The company’s newly extended 24,000m² European Central Warehouse in Antwerp removes the need for customers to hold high stock levels, providing an efficient response in an emergency.
Thanks to SMC’s Fast-Track delivery service, over 30,000 products can be delivered within 24 to 48 hours, depending on the destination, making it one of the most reliable and efficient of its kind in its sector, helping to avoid disruption to the manufacturing process and driving stock holding efficiency.
SMC’s Product Promotions Manager, Pete Humphreys, said: "We understand that our customers do not want the burden and cost of holding their own stock so we provide a reliable, fast and cost effective solution. Our central warehouse is supported by a local stock warehousing function in our 30 European subsidiaries. So, for our customers in the UK we hold sufficient stock and, more importantly, we can deliver it to them in 24 or 48 hours. It also removes the uncertainty in an emergency situation, because our customers know that we can get products to them quickly."
With over 11,000 basic products and more than 620,000 variations, SMC customers are supported by a team of 4,500 sales engineers across the world. Recognised as a global technology leader, SMC was recently voted for the second consecutive year as one of the world’s most innovative by leading business magazine, Forbes. Over the years, it has extended its product range from basic pneumatic components through to specialist products such as dryers and chillers, easy to programme electric actuators, ionizers as well as process control and instrumentation components.