Spiroflow approach gives customers total control

The best manufacturing equipment in the world will only perform as well as it is controlled. To help avoid production pitfalls that occur when a mechanical/electrical interface breaks down, world-leading supplier of conveying and weighing solutions Spiroflow Ltd has invested heavily in providing the very best control systems design and build facility.

At its fully equipped centre in the UK, Spiroflow designs and builds controls in-house for customers purchasing any of its Flexible Screw Conveyors, Aero Mechanical Conveyors, Tubular Cable and Chain Drag Conveyors, Vacuum Conveyors, Bulk Bag Dischargers, Bulk Bag Fillers or Ingredients Handling and Weighing Systems.

A team of highly-experienced engineers liaise extensively with customers to identify exactly how they want their equipment to operate and facilitate any requirements to interface with their overall process control system. Using only premium quality PLCs and components, Spiroflow carries out a rigorous testing procedure to ensure control panels perform as expected prior to commissioning. The company also offers complete electrical wiring and installation service and its team will not sign off any job until the system is functioning to the customer’s complete satisfaction.

Whether the equipment is required for efficiently conveying food ingredients such as flour, cereals and coffee granules or regulating the flow of materials for the chemical and construction sectors, Spiroflow can reassure customers that the machines and controls they are planning to invest in will provide optimum performance and value for money.

Exceptional after sales support is also available from the company’s highly qualified programmers and service engineers, who can remotely monitor performance and diagnose problems without having to visit the customer’s site.

Spiroflow’s electrical engineer Alan Smith explained: "Getting caught in the crossfire between electrical and mechanical engineers can result in serious downtime at a manufacturing plant, but Spiroflow can eliminate these potential issues by taking on total responsibility for the control system – after all, who better to understand the control requirements than the maker of the equipment.

"We believe that customers should have complete confidence in the efficiency of all aspects of their new equipment, regardless of the level of investment, and this includes the hardware and software controlling the systems. This is one of the reasons why companies in the food, chemicals and process industries return again and again to Spiroflow for their filling, discharging and conveying needs."

The company’s technical and engineering expertise has led to it developing an international reputation for an unrivalled range of products with state-of-the-art control systems. Underpinning this high quality equipment is Spiroflow’s willingness to invest in first-class customer support.