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Supermarket Ombudsman Christine Tacon takes the spotlight at PPMA 2014

Christine Tacon, the Government’s first appointed supermarket ombudsman, is set to steal the spotlight at the PPMA Show 2014, with a combative talk on the UK’s leading supermarkets.

The seminar session, which takes place on the first day of the PPMA Show 2014 at 11am, will not only shine a light on Christine’s work with the UK’s largest supermarkets but demonstrate her aim to work with associations like the PPMA to help encourage feedback from suppliers, whether its personal, anonymous or through a trade association.

Grant Collier, Head of Marketing for the PPMA Group, said: "After surveying the 367 manufacturers that took part in the government’s Automating Manufacturing Programme there is clear evidence that the reluctance to adopt new technologies, like automation is in part driven by endless squeezing of supplier margins by the major multiple retailers. The Adjudicator’s actions to remove trading practices will hopefully help to change this culture and encourage much-needed investment in automation for the UK’s food industry – the largest manufacturing sector in the UK.

"Christine has taken on a huge responsibility dealing directly with the supermarkets and we have no doubt this will be beneficial to PPMA members."

As Groceries Code Adjudicator’ Ms Tacon is tasked with ensuring that supermarkets treat their suppliers fairly and lawfully. With her responsibilities backed up by law, Christine not only can launch investigations into suspected breaches of the Groceries Supply Code of Practice (GSCOP), she can also name, shame and even fine guilty parties for any misconduct.

At a recent seminar organised by the Westminster Food & Nutrition Forum, entitled ‘The Groceries Adjudicator and the next steps for the food supply chain’, Christine outlined her plans to look at retailers charging suppliers hundreds of thousands of pounds for discrepancies on promotions going back up to six years.

Speaking about her own appointment, Christine Tacon, said: "I am sure that if we can increase trust between retailer and their direct suppliers, it will lead to improved efficiency and can only have a beneficial impact on the rest of the supply chain."

The PPMA Show is the UK’s premier, free to attend complete production line event for processing and packaging machinery. The show attracts hundreds of machinery manufacturers and component suppliers across a wide range of industries including food, drink, pharmaceutical, cosmetics, dairy, snacks, construction and electronics.

Taking place 30 Sept – 2 October 2014, this year will see the event return to the sole ownership and management of the PPMA Group of trade associations.

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